International Front Office Operations & Administration Certificate
by Air Travel & Related Studies Center
Benefits
Course Overview
This one year International and Front Office Operations and Administration Course is aimed at those interested in pursuing a career in front office management. While primarily aimed at the hospitality sector, the course provides learners with the knowledge, practical skills, and competencies for employment in a receptionist, front office, or administrative role in a modern office environment.
Office administration positions are amongst the most frequently advertised and highly sought-after jobs, providing job security, variety, and responsibility, as well as opportunities to join diverse workplaces. If you're interested in working in this sector, our blended programme will help you develop a range of distinct skills so you can contribute successfully to the efficient operations of a front office environment.
Upon completion of this course, you will receive a Certificate in International Front Office Operations and Administration.
Office administration positions are amongst the most frequently advertised and highly sought-after jobs, providing job security, variety, and responsibility, as well as opportunities to join diverse workplaces. If you're interested in working in this sector, our blended programme will help you develop a range of distinct skills so you can contribute successfully to the efficient operations of a front office environment.
Upon completion of this course, you will receive a Certificate in International Front Office Operations and Administration.
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How This Course Will Benefit Your Career
Upon completion of the International Front Office Operations and Administration Course, students will be able to:
- Outline the basic structures of a modern business environment and the administration systems required to support it.
- Fully understand workplace communication structures, systems, and processes, as well as implement these using appropriate language and tone.
- Recognise the importance of understanding workplace culture in implementing administration processes.
- Demonstrate effective reception and customer service skills, as well as professional representation of one's organisation.
- Utilise skills to organise meetings within the workplace and implement all necessary supporting administration activities.
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Certification obtained
Certificate of International Front Office Operations and Administration
What jobs will I qualify for?
This programme will successfully prepare students for exciting and rewarding careers including as a:
- Receptionist
- Front Office Manager
- Administration Assistant
- Front Office Supervisor
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When do I start?
Next available course
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Admission Criteria
This course is well suited for students who are passionate about customer service and who have a pleasant personality and dynamic professional attitude.
The admission criteria are as follows:
The admission criteria are as follows:
- KCSE minimum grade of D or equivalent.
How do I apply?
Early application and enrolment is advised on all our courses, due to a high level of demand. To apply, you must:
- Fill in an application form before the admission date
- Provide a copy of your KCSE Certificate at our main campus
- Call or visit us to check availability for your preferred course, if your admissions form is delayed
Payment options
The course fee for this programme is 90,000 KES per semester.
We offer a flexible payment option per semester as follows:
We offer a flexible payment option per semester as follows:
- 50% of course fee in the first month
- 25% of course fee in the second month
- 25% of course fee in the third month
Detailed course information
This is a one year blended programme, taught at our Air Travel and Related Studies Centre. It combines nine months of theory with three months of work placement.
The course outline is as follows:
The course outline is as follows:
- Guest Relations
- Front Office Operations and Administration
- Sales and Marketing Management
- Customer Service
- Time and project management
Where and When
31/07/2019
Air Travel and Related Studies Centre
Rhino Park Road, Karen, Nairobi, Kenya
31/07/2019
Air Travel and Related Studies Centre
Rhino Park Road, Karen, Nairobi, Kenya
This course is taught by:
Onesmus Kuloba
Hospitality
